Security

British Airways apologizes after 380,000 customers hit in cyber attack

British Airways was forced to apologise on Friday after the credit card details of hundreds of thousands of its customers were stolen over a two-week period in the worst ever attack on its website and app.

LONDON, ENGLAND, UNITED KINGDOM (SEPTEMBER 07, 2018) (REUTERS) – British Airways was forced to apologise on Friday after the credit card details of hundreds of thousands of its customers were stolen over a two-week period in the worst ever attack on its website and app.

The airline discovered on Wednesday that bookings made between Aug. 21 and Sept. 5 had been infiltrated in a “very sophisticated, malicious criminal” attack, BA Chairman and Chief Executive Alex Cruz said. It immediately contacted customers when the extent of the breach became clear.

Around 380,000 card payments were compromised, the airline said, with hackers obtaining names, street and email addresses, credit card numbers, expiry dates and security codes – sufficient information to steal from accounts.

British Airways informed customers affected by the attack on Thursday, Cruz said. It advised them to contact their bank or credit card provider and follow their recommended advice. It also took out ads in national newspapers on Friday.


Associated Links

  • British Airways
  • Aviation
  • Payment systems
  • Economy
  • American Airlines Group
  • Aviation in Virginia
  • US Airways
  • Credit card
  • British Airways

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